Privacy Policy
Stephen Sandlin Homes LLC, doing business as Sandlin Signature ("Sandlin Signature," "we," "us," or "our"), builds custom and spec homes in North Texas. This policy explains what information we collect through sandlinsignature.com and our related pages, how we use it, and the choices you have.
Information We Collect
We collect information you choose to give us, including:
- Your name, phone number, and email address
- Details you share about your project, such as lot address, timeline, budget range, and questions about our homes
- Your interest (for example, a tour of 2608 Southbay Circle, a custom build, or a lot review)
- The message content of any text, email, or call you send us
We also receive basic technical information automatically, such as your browser type, device, pages viewed, referring link or campaign, and approximate location. We use this to understand which pages and channels bring us inquiries.
How We Use Your Information
- To respond to your inquiry and follow up about a tour, a lot review, a custom build, or a document you requested (such as our cost guide)
- To schedule consultations and site visits
- To send you the information you asked for, and, where you have agreed, occasional updates about our homes and availability
- To manage our business operations, including project coordination with vendors and trade partners
- To improve our website and measure which marketing channels work
We do not sell your personal information. We do not rent it or share it with third parties for their own marketing.
Text Messages
If you give us your mobile number and check the consent box on one of our forms, you agree to receive text messages from Sandlin Signature about your inquiry, such as replies to your questions, tour and appointment coordination, and follow-up on the information you requested. Consent to receive texts is not a condition of any purchase or service, and you can submit our forms without checking the box.
- Message frequency varies based on your inquiry.
- Message and data rates may apply.
- Reply STOP at any time to stop receiving texts. Reply HELP for help, or contact us at the email below.
- We do not share your mobile number or text messaging opt-in information with third parties or affiliates for their marketing or promotional purposes.
When you request a guide or send us an inquiry, we may email you the materials you asked for and follow up about your project. Every marketing email includes an unsubscribe link, and you can also ask us directly to remove you.
Service Providers
We use service providers to run the website and our business. They process information only on our behalf and under their own privacy terms. They include:
- Cloudflare (website hosting, security, data storage, and privacy-focused website analytics)
- Twilio (text message delivery)
- SendGrid (email delivery)
- Anthropic (AI processing that helps us sort and respond to inquiries)
- Our customer relationship management and project management software
We may also disclose information when required by law or to protect our rights.
Cookies and Advertising
Our site may use cookies and similar technologies to understand traffic and measure our advertising. If we run ads on platforms like Meta or Google, those platforms may collect information about your visit under their own policies. You can control cookies through your browser settings.
Data Security and Retention
We use commercially reasonable measures to protect your information, including encrypted storage and secure transmission. No method of storage or transmission is completely secure. We keep inquiry information for as long as it is useful for your project or our business, then delete or anonymize it.
Your Choices
You can ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you by text or email, by emailing us below. We will respond within a reasonable time.
Children
This website is not directed to children under 13, and we do not knowingly collect their information.
Changes to This Policy
We may update this policy from time to time. The date at the top shows when it was last revised.
Contact
Stephen Sandlin Homes LLC d/b/a Sandlin Signature
Email: [email protected]